Effective Date: November 19, 2024
Thank you for choosing RaysVeda.com. We aim to provide you with a seamless shopping experience, including prompt shipping and delivery of your Puja Samagri, Prasad and other services. This Shipping and Delivery Policy outlines our practices regarding order fulfillment and delivery.
1. Order Processing Time All orders are typically processed within 1-2 business days after payment confirmation. You will receive an email notification once your order has been processed and is ready for shipment.
2. Shipping Methods We offer various shipping options to accommodate your needs, including standard and expedited shipping. The available options and associated costs will be displayed at checkout.
3. Estimated Delivery Times Delivery times may vary based on your location and the shipping method selected. Standard delivery typically takes 5-7 business days, while expedited delivery may take 2-3 business days. Please note that delivery times are estimates and may be affected by factors such as weather, holidays, or carrier delays.
4. Shipping Costs Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method. Additional fees may apply for international shipping.
5. Order Tracking Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment and monitor its status until delivery.
6. Delivery Issues If your order does not arrive within the estimated delivery timeframe or if you encounter any issues, please contact our customer service team at delivery@raysveda.com. We will work with the carrier to resolve the issue.
7. Incorrect Address Please ensure that you provide accurate shipping information at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
8. Changes to Shipping and Delivery Policy We reserve the right to modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Shipping and Delivery Policy, please contact us at:
Email: cs@raysveda.com
Phone: 9161110130
Address: 11/13/4C, Second Floor, Tashkand Marg, Civil Lines, Allahabad/Prayagraj, UP, India - 211001
Thank you for choosing RaysVeda.com. We appreciate your business and are committed to delivering your order promptly!